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AJ Murray Legal Services P.C. Blog

  • Writer's pictureAmri Murray

Navigating Small Claims Court

Navigating the legal landscape can be daunting, especially when it comes to the Small Claims Court. In Ontario, like other parts of Canada, the process is designed to be more accessible to the general public. However, having a clear understanding can make the journey smoother. At AJ Murray, we specialize in guiding individuals through the Small Claims Court process. Here's a detailed step-by-step guide to help you from filing to resolution.

Understanding the Ontario’s Small Claims Court Process

What is the Small Claims Court?

The Small Claims Court is a branch of the Superior Court of Justice, handling civil disputes up to a monetary limit of $35,000.00. Unlike higher courts, it's designed to be faster with less formalities. This makes it more accessible for individuals to represent themselves, though having representation can often be beneficial.

Why Choose to Proceed in Small Claims Court?

The Small Claims Court is an ideal venue for simpler everyday disputes for matters such as payment of a debt, renovations gone bad, and property damage. It offers a quicker, more cost-effective way to resolve issues without the complexities of a higher court.

Filing In Small Claims Court

Preparing Your Claim

Before diving into the filing process, it's crucial to be well-prepared. Clearly outline the specifics of the dispute, including dates, times, and events. Gather all pertinent documents, receipts, contracts, and any relevant photographic evidence. Determine and specify the exact amount you're claiming, inclusive of interest, costs, or other damages.

Submitting Your Claim

  • Visit the Court Office Or File Online: When filing in person, it's advisable to take more than one copy of your document.

  • Pay the Filing Fee: There's a fee associated with filing a claim but if you win your case, you might be able to recover this cost.

  • Serve the Defendant: This is a crucial step. Once filed, you must serve the defendant with a copy of the issued version of the claim. This can be done personally, through mail, or via a process server but service depends on the type of defendant being served, for example, a corporation is not served the same way as an individual.

After Filing

Post-filing, the ball is in the defendant's court. The defendant has 20 days to serve and file a defense. If they fail to do so, you can commence default proceedings in order to obtain a default judgment. However, if they contest this, a motion will be heard and typically depending on the circumstances the case will normally proceed to a settlement conference.

Small Claims Court Tips

Be Prepared

The saying "preparation is half the battle" holds true, especially in legal proceedings. Here's how you can ensure you're well-prepared:

Organize Your Evidence

Start by gathering all relevant documents, photographs, receipts, contracts, or correspondence. Once you have everything, organize them in a chronological or thematic order. This will not only help you present your case more effectively but will also make it easier for the judge to follow your narrative.

Rehearse Your Presentation

It's one thing to know your case; it's another to present it effectively. Consider practicing your submissions in front of a friend or family member. They can provide feedback, helping you refine your delivery. Remember, clarity and conciseness are key.

Seek Expert Advice

Even if you're confident in your case, it's always beneficial to seek legal advise. Consulting with a paralegal or lawyer can provide insights you might have overlooked, especially precise legislation or case law that may be missing from your submissions. A licensed paralegal or lawyer can also guide you on legal nuances and potential pitfalls.

Stay Calm and Professional

Courtrooms can be intimidating, and when personal emotions are involved, it's easy to get overwhelmed. Here's how to maintain composure:

Remember the Court's Purpose

The court is a place of law and order. It operates on facts, evidence, and legal principles. Emotions, while valid, should not overshadow the facts of your case.

Practice Active Listening

When the opposing party or the judge is speaking, listen actively. This not only shows respect but also ensures you fully understand any points or questions raised.

Avoid Personal Attacks

Stick to the facts of the case. Personal attacks or emotional outbursts can detract from your argument and may negatively impact the judge's perception of your case.

Make Best Efforts to See the Case Resolved at the Settlement Conference

The settlement conference is very similar to mediation which is an alternative dispute resolution method that can be both time-saving and cost-effective. Here's why it's worth considering doing all you can to help your matter resolve at a settlement conference rather than moving forward to a trial:

Neutral Ground

The settlement conference provides a neutral environment where both parties can express their viewpoints without the formalities of a trial. A deputy judge facilitates the discussion, ensuring it remains productive.


Unlike a trial, which can be rigid, a settlement conference offers flexibility. Both parties have a say in the outcome, leading to solutions that might not be possible in a court judgment.


Settlement conference discussions are confidential. This means that whatever is discussed or agreed upon at this venue cannot be used against either party at a trial if the mediation doesn't result in a resolution.

Win-Win Outcome

More often than not, mediation results in a win-win situation. Both parties can walk away feeling that they've been heard and that the outcome is typically fair.


Navigating Ontario’s Small Claims Court process can seem overwhelming, but with the right preparation and understanding, you can confidently approach your case. Whether you're mulling over filing a claim or are already deep into the process, AJ Murray is here to assist. Our expertise spans a wide range of legal areas, ensuring you have the support you need every step of the way. We provide full representation and limited-scope retainers for those who wish to self-represent but need someone to assist them in the background.

Click the link below to get started with your complimentary consultation.

About the Author

Amri Murray

Licensed Paralegal and Notary Public

AJ Murray Legal Services P.C.


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